At HiBuy, accessible from https://www.hibuy.pk, your privacy is one of our main priorities. This Privacy Policy document outlines the types of information we collect, how we use it, and how we protect it.
1. Information We Collect
We collect different types of information when you use our services:
a. Personal Information
- Name
- Email address
- Phone number
- Shipping and billing addresses
- Payment information (processed securely via third-party payment gateways)
b. Non-Personal Information
- IP address
- Browser type
- Pages visited
- Device information
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Send transactional and promotional emails
- Improve our website experience
- Prevent fraud and enhance security
- Provide customer support
- Comply with legal obligations
3. Sharing of Information
We do not sell your personal information to third parties. However, we may share it with:
- Logistics partners for order delivery
- Payment processors
- IT and marketing service providers
- Legal authorities, if required by law
4. Cookies and Tracking Technologies
We use cookies to:
- Remember user preferences
- Enable core site functionality
- Analyze site traffic
You can control cookies through your browser settings.
5. Data Security
We implement appropriate technical and organizational security measures to protect your data. However, no method of transmission over the internet is 100% secure.
6. Your Rights
Depending on your location, you may have rights to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Opt-out of marketing communications
You can exercise these rights by contacting us at:
7. Children’s Privacy
Our services are not intended for users under the age of 13. We do not knowingly collect data from children.
8. Changes to This Policy
We may update this policy from time to time. The updated version will be posted here with the new effective date.
9. Contact Us
If you have any questions or concerns regarding this policy, you may contact us at:
- Email: info@hibuy.pk
- Address: Office #13 1st Floor kohenoor plaza jaranwala road faisalabad
- Phone No: +92 3131539790