Terms and Conditions

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Terms and Conditions

Welcome to HiBuy (www.hibuyo.com). By accessing or using our website, you agree to be bound by these Terms and Conditions. Please read them carefully before using our platform.

1. Acceptance of Terms

By using HiBuy, you confirm that you are at least 18 years old and agree to comply with and be legally bound by these Terms. If you do not agree, please do not use the website.

2. Account Registration

To use certain features, such as placing orders or selling products, you may be required to create an account.

You agree to:

  • Provide accurate and complete information
  • Keep your login credentials secure
  • Notify us immediately of any unauthorized use of your account

We reserve the right to suspend or delete accounts at our discretion.

3. Orders and Payments

When you place an order:

  • You agree to pay the displayed price, including applicable taxes and shipping
  • All payments are processed securely via third-party gateways
  • Orders are subject to availability and acceptance

We reserve the right to cancel orders due to inventory issues, pricing errors, or suspected fraud.

4. Shipping and Delivery

  • Delivery timelines vary based on product and location
  • HiBuy is not responsible for delays caused by courier services
  • Risk of loss passes to you upon delivery

5. Returns and Refunds

Our return policy is subject to the product category and seller’s policy.

You are eligible for return/refund if:

  • The item is damaged, defective, or incorrect
  • You raise a return request within the allowed timeframe

HiBuy reserves the right to reject return/refund requests that do not comply with our policy.

6. User Conduct

You agree not to:

  • Post false, misleading, or offensive content
  • Violate any applicable law or regulation
  • Interfere with the website’s operation
  • Use the platform for fraudulent activities

Violation may result in account suspension or legal action.

7. Seller Responsibilities

If you are a seller on HiBuy, you must:

  • Provide accurate product information
  • Ensure timely dispatch and quality of products
  • Handle customer complaints professionally

Failure to comply can lead to penalties or removal from the platform.

8. Intellectual Property

All content on HiBuy — including logos, images, text, graphics, and software — is owned by or licensed to HiBuy. You may not use any content without written permission.

9. Limitation of Liability

HiBuy is not liable for:

  • Direct, indirect, incidental, or consequential damages
  • Losses due to service interruptions or third-party actions
  • Products sold by third-party sellers

You use the platform at your own risk.

10. Privacy Policy

By using HiBuy, you agree to our Privacy Policy, which governs the collection and use of your data.

11. Changes to Terms

We may update these Terms at any time. Continued use of the platform constitutes acceptance of the new Terms. Please review this page periodically.

12. Contact Us

If you have any questions or concerns regarding these Terms, please contact: